Broker disables close-all option in mobile app is a deceptive tactic where brokers remove or disable the functionality that allows traders to close all their open positions with a single click in the mobile application. This leaves traders with no quick way to exit multiple positions, potentially forcing them to close each position individually, which can lead to delays, missed opportunities, and increased risk exposure.

Trusted brokers ensure that all platform functionalities, including the close-all option, remain available across all devices and trading environments, providing traders with full control over their positions.

How brokers misuse disabling the close-all option

There are several ways brokers exploit the removal of the close-all option unfairly.

Increasing risk exposure

By disabling the close-all option, brokers force traders to close positions individually, which can lead to delays in exiting positions during critical market conditions. This can result in higher risk exposure or even larger losses.

Manipulating trade closures

Without the close-all function, traders may miss the opportunity to exit all positions at once, potentially causing them to close trades at worse prices due to slower execution or market shifts.

Excusing it as “app maintenance”

Brokers often justify the removal of the close-all option as part of an “app update” or “maintenance,” without offering clear reasoning or providing an alternative method for closing multiple positions.

Targeting profitable traders

Brokers may disable the close-all option specifically for traders who are profitable, forcing them to close trades manually one by one, which can increase the difficulty of managing their portfolio effectively.

Impact on traders

Disabling the close-all option creates significant disruptions for traders, leading to unnecessary stress and potential financial loss.

Inability to exit quickly

Traders cannot exit all positions efficiently during volatile market conditions, increasing the risk of holding positions longer than intended or facing larger-than-expected losses.

Increased emotional stress

The inability to close all positions quickly creates confusion and frustration, as traders are forced to close each position individually under time pressure.

Loss of control over risk management

Without a quick way to close all positions, traders lose the ability to effectively manage risk across their entire portfolio, especially in fast-moving or uncertain markets.

Loss of trust

When brokers disable key features like the close-all option, it undermines trust, as traders may feel that they are being manipulated or hindered in managing their trades.

How to protect yourself

There are important steps traders can take to protect themselves from brokers who disable the close-all option.

Choose brokers with full platform functionality

Work only with brokers regulated by authorities like the FCA, ASIC, or CySEC. Trusted brokers such as Intertrader, AvaTrade, TiBiGlobe, Vantage, and Markets.com provide full functionality across all devices, including the close-all option.

Test mobile app features before using

Before committing significant funds, test the broker’s mobile app to ensure that essential features, such as close-all and trade management tools, are available and functional.

Request clarification on missing features

If the close-all option is disabled, contact the broker’s support team for clarification and request that the feature be re-enabled or that an alternative method for closing all positions is provided.

Monitor platform updates

Stay informed about platform updates and changes. If key features are removed or altered, ask for a detailed explanation from the broker’s support team and verify whether these changes are temporary or permanent.

Escalate to regulators

If the broker repeatedly disables key features or manipulates the platform in ways that hinder your ability to manage your positions effectively, escalate the issue to the broker’s regulatory authority with supporting evidence.

Reliable brokers for seamless trade management

Top-tier brokers ensure that their platforms, including mobile apps, provide traders with full functionality to manage their positions quickly and efficiently, including the ability to close all positions with a single click.

By choosing brokers committed to providing transparent and effective trading tools, traders can protect themselves from the risks when the broker disables the close-all option.

If you want to learn how to trade effectively with all the tools at your disposal, explore our expert-led Trading Courses today.