Overall Rating: ★★★★☆ (4.0/5)

Broker Overview

Capital Index is a forex and CFD broker established in 2014, offering trading services across a variety of financial instruments. Known for its focus on transparency, low trading costs, and strong regulatory credentials, Capital Index appeals to both beginner and professional traders. In this Capital Index review, we explore its features, platforms, regulation, fees, and trading conditions.

Key Features of Capital Index

Capital Index provides several attractive features:

• Wide Range of Instruments: Forex, indices, commodities, and shares.
• Tight Spreads: From 0.0 pips on certain account types.
• Multiple Account Types: Designed for different trader profiles.
• MetaTrader 4 Platform: Access to one of the most popular trading platforms.
• Regulated Broker: Authorised by reputable financial authorities.
• Personal Account Managers: Available for eligible clients.

Capital Index is designed to offer a professional-grade trading experience combined with strong client support.

Account Types Offered by Capital Index

Capital Index offers three primary account types:

• Advanced Account:
  • Spreads from 1.4 pips
  • No commission
  • Suitable for beginner traders
• Pro Account:
  • Spreads from 0.0 pips
  • $7 commission per round trip
  • Best for experienced traders and scalpers
• Premium Account:
  • Lower commissions and personalised trading conditions
  • Designed for high-volume and professional traders

Each account type supports leverage up to 1:30 for retail clients and up to 1:100 for professional clients.

Trading Platforms and Tools

Capital Index supports the industry-standard platform:

• MetaTrader 4 (MT4):
  Known for its reliability, advanced charting tools, automated trading through Expert Advisors (EAs), and custom indicators.

Capital Index focuses entirely on MT4 and does not currently offer MetaTrader 5 or a proprietary platform.

Regulation and Security

Capital Index operates under strong regulatory oversight:

• Financial Conduct Authority (FCA), United Kingdom:
  Capital Index (UK) Ltd is authorised and regulated under licence number 709693.
• Seychelles Financial Services Authority (FSA):
  International clients are served by Capital Index (Global) Ltd, regulated under licence number SD046.

FCA regulation ensures client fund protection, negative balance protection, and strict operational standards. FSA regulation offers flexibility for international clients but with lighter oversight.

Fees and Spreads

Capital Index offers a transparent and competitive fee structure:

• Spreads:
  • Advanced Account: From 1.4 pips
  • Pro Account: From 0.0 pips
• Commissions:
  • $7 per round trip on Pro Accounts
• Deposit/Withdrawal Fees: None charged by Capital Index
• Inactivity Fees: $15 per month after 90 days of inactivity

Overall, Capital Index’s trading costs are attractive, particularly for active traders.

Deposit and Withdrawal Options

Capital Index supports standard payment methods:

• Deposit Methods: Bank transfer, credit/debit cards, Skrill, Neteller
• Withdrawal Methods: Same as deposit methods
• Processing Time: Withdrawals processed within 1–3 business days

Capital Index processes withdrawals promptly, though times can vary depending on the payment provider.

Customer Support

Capital Index offers reliable customer service:

• Support Hours: 24/5
• Contact Methods: Live chat, email, and phone support
• Help Centre: FAQs and platform guides

The broker’s support team is responsive and professional, assisting clients with trading and technical issues.

Educational Resources

Capital Index offers a range of educational content:

• Webinars: Regular sessions covering trading strategies and market analysis.
• Video Tutorials: Platform setup and trading guides.
• Market News: Daily updates on key financial events and trends.

The educational offering is suitable for beginners but may be limited for more advanced traders.

Pros and Cons of Capital Index

Pros:

• Regulated by the FCA and FSA
• Tight spreads and low commissions
• Access to the reliable MT4 platform
• Personal account managers for eligible clients
• Strong client fund protection for FCA clients

Cons:

• No MetaTrader 5 or proprietary platform
• Inactivity fees after 90 days
• Limited asset variety compared to larger brokers

Who Should Choose Capital Index?

Capital Index is ideal for:

• Beginner Traders: Who value security and simplicity.
• Active Traders: Looking for tight spreads and low commissions.
• Professional Traders: Who can benefit from premium account conditions.
• MT4 Enthusiasts: Preferring the classic trading platform.

Traders seeking broader asset classes or newer platform technology may need to consider alternative brokers.

Conclusion

Capital Index offers a transparent and reliable trading environment backed by strong regulation through the FCA. With competitive pricing, access to MT4, and excellent client support, it is a solid choice for beginner and intermediate traders. While its product range is more limited than larger brokers, Capital Index’s focus on service quality and regulatory strength makes it a trustworthy broker for serious traders.