Overall Rating: ★☆☆☆☆ (1.1/5.0)

Trustpac is a forex and CFD broker that claims to offer access to a broad range of markets, including forex, stocks, indices, commodities, and cryptocurrencies. While the broker promotes attractive features such as high leverage, web-based trading, and low initial deposit requirements, Trustpac is unregulated, which poses major concerns for fund safety, client protection, and transparency. Numerous complaints from users about withdrawal issues, poor customer support, and misleading practices make Trustpac a high-risk broker that should be approached with extreme caution.

This review explores Trustpac’s features, regulatory concerns, cost structure, and whether it’s a trustworthy platform for traders in 2025.

Key Features

Trustpac provides a simplified trading platform and basic account options, but lacks the tools, technology, and support expected from reputable brokers.

• Trading Platforms:
  • Proprietary WebTrader
  • No MT4 or MT5 support
• Markets Offered:
  • Forex, stocks, indices, commodities, and cryptocurrencies
  • Limited transparency about total number of instruments
• Account Types:
  • Basic, Gold, Platinum, and VIP accounts
• Leverage:
  • Up to 1:500 for forex
  • High leverage levels increase risk exposure
• Minimum Deposit:
  • $250
• Funding Methods:
  • Credit/debit cards, bank transfers, crypto (BTC, ETH)

Regulation and Security

The most concerning issue with Trustpac is its lack of regulation and offshore setup, which means no legal safeguards for traders.

• Not regulated by any major financial authority (FCA, ASIC, CySEC, etc.)
• No investor compensation scheme
• No negative balance protection
• Unclear company ownership and registration details
• Client funds may not be held in segregated accounts

This lack of oversight means that if issues arise—such as funds being withheld or accounts blocked—traders have no recourse.

Pricing and Costs

Although Trustpac claims to offer tight spreads and commission-free trading, the actual cost structure is unclear, with hidden charges often reported.

• Spreads:
  • Advertised from 1.5 pips, but not transparently published
• Commissions:
  • None disclosed—costs are likely embedded in spreads
• Deposit/Withdrawal Fees:
  • Reports of fees on withdrawals, even when not clearly stated
  • Delays in withdrawals and unfulfilled requests
• Inactivity Fee:
  • Likely charged after a few months, although not openly declared

Educational Resources and Customer Support

Trustpac offers very limited educational materials and has received negative feedback for its customer service.

• Education:
  • Basic trading glossary and FAQs
  • No structured learning or expert insights
• Market Analysis:
  • No regular updates, analysis, or economic calendar
• Customer Support:
  • Email and live chat (availability questionable)
  • Numerous complaints about aggressive sales tactics and non-responsive support
  • No dedicated support team or escalation procedures

Risk Management Tools

Trustpac offers basic order types, but lacks key risk management features that are standard with regulated brokers.

• Stop-loss and take-profit orders available
• No guaranteed stop-loss
• No margin alerts or protections
• No negative balance protection

Pros and Cons

Pros

• High leverage available
• Low minimum deposit ($250)
• Supports crypto funding methods

Cons

• Unregulated and operates offshore
• No investor protection or fund security guarantees
• Withdrawal issues and hidden fees reported
• Aggressive and unprofessional support practices
• No advanced trading tools or platforms (e.g. MT4/MT5)
• Lack of transparency about fees and operations

Conclusion: Is Trustpac the Right Choice?

Trustpac is not a recommended broker. Its lack of regulation, unverified ownership, and frequent complaints from users make it a high-risk platform for any level of trader. While it offers high leverage and a simple platform, the absence of transparency, questionable support, and fund withdrawal concerns are major red flags. Traders seeking a secure and transparent broker should consider regulated alternatives like Pepperstone, AvaTrade, or IC Markets.