Privacy Policy

Who we are

Traders MBA is a trading name of Sach Capital Limited, a company registered in England and Wales (company number 08869885), whose registered office is 124 City Road, London, EC1V 2NX, England. Sach Capital Limited is the data controller for the personal data described in this notice. Contact: info@traders.mba.

This notice concerns visitors, prospective students, customers, account holders and people who communicate with us through Traders MBA. It is designed to be read alongside our Cookie Policy, which describes cookies and similar technologies.

Personal information we collect

We may collect your name, contact details, username, account identifiers, purchase and billing details, course enrolments, lesson and assessment progress, certificate information, mentoring bookings, correspondence and feedback. If you contact us, we may retain your message and records needed to deal with your enquiry or complaint.

When you use the website, systems and service providers may collect technical information such as IP address, device and browser characteristics, security and access logs, page activity, cookie choices, referral information and related usage data, where the law permits. Payment card information is generally processed by the payment service shown at checkout; we do not intend to store complete payment-card numbers ourselves.

How we use data and the relevant lawful bases

Accounts, enrolment, paid access and learning services (contract): to register accounts, authenticate users, deliver purchased courses, record progress, arrange mentoring, administer assessments and provide customer support associated with your purchase.

Orders, payment and accounting (contract and legal obligation): to administer orders, handle billing and maintain records required for tax, accounting and consumer-law purposes.

Security, fraud prevention and site maintenance (legitimate interests and, where necessary, legal obligation): to protect customer accounts, investigate misuse, manage technical faults and safeguard website operation. Our legitimate interests are in running a secure, reliable educational service and protecting users and our business.

Customer enquiries, feedback and complaints (contract or legitimate interests, depending on context): to respond to requests and resolve issues. Our legitimate interest is in maintaining accurate service records and answering correspondence.

Marketing and promotional communications (consent where required): to send optional newsletters, course updates and offers where you have validly opted in or where another lawful route is genuinely available. We respect unsubscribe requests and applicable Privacy and Electronic Communications Regulations.

Website analytics, preferences and non-essential tracking (consent where required, or an applicable statutory exception): to understand and improve site use. Any permitted statistical or functionality exception must meet its legal conditions; other non-exempt technologies require the appropriate consent. See our Cookie Policy.

We will not use personal data for an incompatible new purpose without meeting applicable legal requirements and providing any required additional notice.

Where information comes from

Most account, order and correspondence information comes from you. Some information is produced as you use our learning systems, such as progress and assessment records. We may also receive information from payment providers, website security services or referral sources where relevant to a purchase or enquiry.

Information needed to provide the service

Certain details, including a name, contact address, payment and account information, are necessary to create an account, fulfil a purchase or provide related support. If you do not supply required information, we may be unable to provide the requested service. Supplying information for optional marketing or non-essential tracking is not a condition of buying a course.

Who receives personal information

Personal information may be shared, only to the extent relevant, with providers of website hosting, WordPress or Jetpack services, learning-management software such as LearnPress, payment and checkout services, email and newsletter delivery, video hosting, security and anti-abuse tools, technical support, analytics and cookie-management services. The providers and functionality used can change with the website configuration.

We may also share information with professional advisers, competent regulators, law enforcement or other persons where necessary to comply with law, protect legal rights or address fraud. We do not publish private student records or sell personal data as a business activity.

Third-party platforms may collect information directly when you use their services, including externally hosted videos or payment interfaces. Their own privacy notices may apply to those activities.

International transfers

Some technology providers may process or access personal data outside the United Kingdom, including through remote support, infrastructure or international service delivery. Where a transfer is restricted by UK data protection law, it must have a valid legal basis and appropriate transfer arrangements, such as applicable UK adequacy regulations, the UK International Data Transfer Agreement or the UK Addendum to approved contractual clauses where required.

For information about a relevant provider, destination or the applicable transfer arrangements, contact info@traders.mba. We cannot promise that every provider processes data exclusively within the UK or EEA.

How long we retain information

We retain personal information only for as long as reasonably necessary for its purpose, taking account of account and course access periods, customer requests, tax and accounting obligations, security needs and potential legal claims.

Account and course records: generally during the active customer relationship and any necessary subsequent period for support, dispute resolution or legal obligations. Purchase and transaction records: for the relevant financial recordkeeping period and, if needed, to address claims. Enquiries and complaints: until they are resolved and for any appropriate follow-up or limitation period. Security logs: according to their operational security purpose, subject to periodic review. Marketing contact details: while the relevant lawful marketing basis remains valid, with minimal suppression records retained as needed to respect opt-outs.

If exact periods differ by system or type of record, we use the criteria above to determine them. You may contact us to ask about a particular category of data. We delete, anonymise or securely dispose of information once retention is no longer justified.

Security

We use technical and organisational safeguards appropriate to the type of information processed, including access controls and protective measures for customer accounts. No internet service can guarantee absolute security. If you believe your account has been compromised, contact us promptly.

Your data protection rights

Depending on the circumstances and lawful basis, you may have rights to access, rectify or erase your personal data; restrict or object to processing; data portability; and withdraw consent where consent is relied upon. You may object to direct marketing at any time. We will handle rights requests within the deadlines and exceptions set by applicable law.

To exercise your rights, email info@traders.mba. We may need reasonable information to verify your identity before responding. You can also complain to the UK Information Commissioner’s Office (ICO) through ico.org.uk if you are unhappy with how we process personal information.

Marketing choices

You can unsubscribe from marketing emails using the unsubscribe link or by emailing us. Service messages required to deliver an existing course, complete an order or respond to an enquiry are distinct from optional marketing messages.

Where consent is required for non-essential storage or access technologies, you can manage your cookie preferences using the site’s cookie controls. Withdrawing consent does not invalidate processing that occurred lawfully beforehand.

Children

Our educational offerings are intended for adults aged 18 or over. We do not intentionally market paid trading education to children. If you believe that a child has supplied personal data to us, please contact us.

Automated processing and learning tools

Our website uses account systems, learning technology and certain automated security or analytics processes. Automated recommendations or teaching features, where offered, are educational aids and do not determine your suitability for investments. If we introduce decision-making based solely on automated processing that has legal or similarly significant effects on individuals, we will provide the additional information and safeguards required by law.

Changes to this notice

We may revise this Privacy Policy to reflect legal changes, provider changes or our actual processing practices. The current version will be available on this page. Where the law requires advance information about a material new use, we will provide it before beginning that processing.

Contact

Sach Capital Limited. Company number 08869885. Registered office: 124 City Road, London, EC1V 2NX, England. Privacy enquiries: info@traders.mba.