Overview

Founded in 2009, Infinox has become a well-known name in the world of online trading. With its array of trading instruments, user-friendly platforms, and global reach, it has attracted traders from all walks of life. But before jumping on board with any broker, it’s crucial to delve into the details to ensure it meets your specific needs.

Regulatory Status

Infinox operates under the regulation of the Financial Conduct Authority (FCA) in the United Kingdom. The FCA is a highly respected regulator, known for its stringent oversight and commitment to maintaining financial stability. This offers a significant level of trust and security to Infinox’s clients, ensuring that their investments are safeguarded.

Trading Platforms

Infinox provides its clients with multiple trading platforms, including MetaTrader 4 (MT4) and MetaTrader 5 (MT5). These platforms are highly regarded in the industry for their robustness and versatility. Traders can access a wide range of tools and indicators, making technical analysis and strategy implementation seamless. Moreover, Infinox’s proprietary trading platform, IXO, offers a modern, intuitive interface with advanced charting capabilities.

Types of Accounts

Infinox offers various account types to cater to different trading needs. From the Standard Account for beginners to the ECN Account for professional traders, there is something for everyone. The broker also provides Islamic accounts, adhering to Sharia law, which is a significant plus for Muslim traders.

Spreads and Commissions

Infinox is known for its competitive spreads and transparent fee structure. Spreads on major currency pairs can be as low as 0.3 pips. For ECN accounts, there are additional commissions, but they are relatively modest. This pricing strategy makes Infinox an attractive option for both new and experienced traders.

Customer Support

Customer support is a strong point for Infinox. The broker offers 24/5 support through various channels, including live chat, email, and phone. Reviews from traders generally praise the promptness and professionalism of the support team. Moreover, the availability of multilingual support adds another layer of convenience for international clients.

Reviews Overview

Infinox has received a mixed bag of reviews online. On Trustpilot, it holds a respectable rating of 4.2 out of 5 stars, based on numerous reviews. Many traders commend the broker for its user-friendly platforms, competitive spreads, and excellent customer service. However, some have raised concerns about occasional technical glitches and withdrawal processing times.

On ForexPeaceArmy, Infinox has a slightly lower rating. Critics on this site have pointed out issues related to slippage during high volatility periods. Nonetheless, the broker has responded actively to these reviews, showcasing a commitment to addressing and resolving customer issues.

Educational Resources

Infinox places a strong emphasis on trader education. The broker offers a range of educational materials, including webinars, tutorials, and market analysis. These resources are invaluable for both novice and experienced traders looking to enhance their trading skills and market understanding.

Deposits and Withdrawals

Depositing and withdrawing funds with Infinox is relatively straightforward. The broker supports various payment methods, including bank transfers, credit/debit cards, and e-wallets. While deposits are usually instant, withdrawals can take up to 48 hours to process, which is fairly standard in the industry.

Safety and Security

Infinox takes the safety and security of its clients seriously. The broker employs advanced encryption technologies to safeguard personal and financial information. Additionally, being regulated by the FCA means that client funds are held in segregated accounts, offering another layer of protection.

Conclusion

Infinox stands out as a reliable broker, especially given its FCA regulation, diverse trading platforms, and excellent customer service. While there are some areas for improvement, such as addressing occasional technical issues and improving withdrawal times, the overall feedback from traders is largely positive. Whether you’re a novice looking to start trading or an experienced trader seeking competitive spreads and robust platforms, Infinox offers a well-rounded service.

In summary, Infinox has earned its place in the trading community. Its commitment to providing a secure, transparent, and user-friendly trading environment makes it a broker worth considering. If you decide to trade with Infinox, you can do so with the confidence that you are in good hands.